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Question, if you shut down, start the computer. And then immediately start rapidly tapping the F8 key.
Does it bring up the advanced startup options? If so, if you click on safe mode with networking what happens?
When you choose safe mode with networking.. What exactly happened next?
DId it stop on a specific white line of code? Please be detailed , Thank you.
Chkdks wont fix the driver issue..
You could try booting with F8 , and choosing last known good config..
If that doesnt work, we may have to consider factory restoring the computer.. If you cannot get back to the windows desktop in order to run any further repairs.
F8 showed you safe mode before
On that page, you should see last known good configuration
Its a bit past the end of my shift. None of the f12 memory or hard disk repairs will help.
The issue is with your drivers.. If we cant get into windows to fix that.. Then our only choice is to reinstall.
These steps will erase your files. But they will get the computer working again.
It doesnt require a disk.. It accesses dells built in recovery partition.. To reinstall windows..