My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
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Is it same for all keys in 2 rows?
Do you have a second keyboard to check?
sorry, what you mean
When did this issue began to appear
Can you just check if issue appears in Bios
This gives us a clue that if its a OS or Keyboard issue
Can you tell me your computer model please?
Is it lenovo laptop?
What Version of Windows does it have?
Is something spill on laptop
Hope you have rebooted system once
Are you chatting from same machine now
Is it near to you
As you know keys won't simply come sticky unless if something spill on it..
I don't know if she is afraid to tell that..
Tell her to turn off laptop and keep it under a fan for 1 hr. Lets see if it makes a change
Also tell here to observe the laptop for some signs of liquid..
Wish you a good day...
How's the laptop now, Is everything alright?
Hope you are doing good. Please take this as a reminder to update status of your question..
I have been waiting for your reply for all these days but didn't find..
If your laptop is working fine please close this question by pressing the rating button. You may press on the starts for rating service.
You don't have to rate me if issue persists instead please respond