For Online Computer Support, Ask a Computer Technician
Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.
Can you tell me the problem you are facing with the player in a bit more detail.
cd/dvd drive and blue Ray driver are two different types of drives and two different type of technology however that is the reason you are unable to play a blueray disk on the cd/dvd drive.
let me make you understand this Blueray drive and cd dvd drives are two different hardwares you cannot use a blueray disk in a cd/dvd drive.
you will have to buy an external blueray drive and connect it the usb port of the computer and then you can use the blueray disk.
so you mean to say the drive which your laptop has on the toshiba is a blueray drive is that correct.
let me know the model number of the the Toshiba laptop i need to check the configuration.