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Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11594
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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In my e-mail window, there is about 3 or 4 in.of space

Customer Question

In my e-mail window, there is about 3 or 4 in.of space taken-up by Ad Choices on the right hand side of the screen. I cannot get rid of this. Also, when I print an e-mail message, the info in the ad appears on the print page, and obliterates the e-mail message. Can you help me with this problem?
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Who's your email provider, e.g. Gmail, Yahoo, etc.?

May I set up a quick remote session (no extra charge), which will allow me to connect directly to your screen and check the issue?

Please reply back to me below. Thank you.

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