- Please click on the HP website below:
, then there, enter your laptop model, or detect your product there, and continue to download / install any HP drivers/software / utility that is available.
- If you need to go back to uninstall Windows 10 and go back to Windows 8.1, then click on the Start icon (which is the windows logo icon located at the lower left corner of the computer's screen), then click on Settings, then click on Update & security, then click on Recovery option on the left, then select the the option to go back to windows 8.1 there.
When you are available, please reply back at the box below to continue. Thank you,