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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 31319
Experience:  Over 20 years of consulting to the IT industry
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Toshiba Satellite C-85-B5101 Windows 8.1 won't boot. Blue

Customer Question

Toshiba Satellite C-85-B5101 Windows 8.1 won't boot. Blue screen.
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

As the first step, can you please remove the battery and power cable.

Then hold the power button for 60 seconds and release.

Connect the power cable and battery and try to turn on the Laptop.

Tell me please if it now starts.

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