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Hi, My name is ***** ***** certified computer professional with over 10 years experience. I will be glad to assist you with this. .I am sorry to hear that you are having this issue.
No, that is not Microsoft. It is a scam that is connected to Malware. You will need to run a good Malware remover on your computer asap. I can do this for you if you would like for me to clean the computer. I will send you a request for remote tech support.
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