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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 31118
Experience:  Over 20 years of consulting to the IT industry
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AM TRYING TO SEND AN E-MAIL. THE TOP IS ENTERED WITH NO

Customer Question

AM TRYING TO SEND AN E-MAIL. THE TOP IS ENTERED WITH NO PROBLEM. WHEN IT GETS TO THE MESSAGE THERE IS A BLINKING DOT AND I CANT ENTER ENYTHING.
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
To confirm, is this email within your web browser (internet explorer) you are using?
Customer: replied 1 year ago.
I do not want to a phone call..
Expert:  Richard replied 1 year ago.

That is no problem, as they mention, it is optional.

Please do the following in Internet Explorer

Click Tools (the gear wheel top right) than Internet Options Click on the General Tab and Delete all Temporary Internet Files. Than click the Advance Tab and click Reset

Then restart the computer and tell me if it now functions please.

Customer: replied 1 year ago.
I followed your instructions and it did not work..
Customer: replied 1 year ago.
I changed my mind and DO NOT want a subscription
Expert:  Richard replied 1 year ago.

Did it indicate it had completed the reset?

Customer: replied 1 year ago.
No! I will find another solution.
Expert:  Richard replied 1 year ago.

ok, but its this solution your going to need to do.

I have to say I am a little confused why your responding like this. Do you wish to have the problem fixed?