That is no problem, as they mention, it is optional.
Please do the following in Internet Explorer
Click Tools (the gear wheel top right) than Internet Options Click on the General Tab and Delete all Temporary Internet Files. Than click the Advance Tab and click Reset
Then restart the computer and tell me if it now functions please.
Did it indicate it had completed the reset?
ok, but its this solution your going to need to do.
I have to say I am a little confused why your responding like this. Do you wish to have the problem fixed?