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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have Windows 8.1, but my Windows Defender and Webroot

Customer Question

I have Windows 8.1 , but my Windows Defender and Webroot Security have been turned off. Please help me scan and remove malware. I would also like to, change my Microsoft outlook password ***** I also want to upgrade to Windows 10 when I can or at least reserve a future installation of Windows 10.
Bob Turnage
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
May I start a remote session so we can work on the problem together from your computer?
Please reply using the box below.
Regards,
Martin