How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Computer Tech Your Own Question
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9488
Experience:  Computer Technician
62741268
Type Your Computer Question Here...
Randy Computer Tech is online now
A new question is answered every 9 seconds

My printer won't print what I ask it too. My wife has an

Customer Question

My printer won't print what I ask it too. My wife has an apple computer like I do but she has no trouble printing.
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.

Hi, my name is ***** ***** certified computer professional with over 10 years experience. I will be glad to assist you with this. I am sorry to hear that happened with your Mac.

Try this first please>

Reset the Mac Printing System function, follow these steps:

  1. Choose System Preferences from the Apple menu.
  2. Choose Print & Scan from the View menu.
  3. Hold down the Option key while clicking the "-" (Remove printer) button. If no printers are currently added, hold down the Control key while clicking in the box that appears above the "+" (Add printer) button, then choose Reset printing system… from the contextual menu. Then try printing again please.

Related Computer Questions