Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted
Do you have another computer which is online a tablet or smartphone. i will walk you through to get the password *****
follow these steps on the computer you have access to the internet to reset your windows 8 login, you only have to go to https://account.live.com/ResetPassword.aspx and Microsoft will send you a password ***** link to your alternate email address or to your phone.
Reset Microsoft account password
I suppose this will work just fine in most cases. However, several circumstances exist that can cause this procedure to fail. In my case, the recovery email address I entered when I created the Microsoft account was wrong. This can easily happen because the sign-up form only has one form field for the alternate email address, and Microsoft doesn’t send a confirmation link to the email address. Thus, you can enter any email address and you will only notice that you mistyped the address when you need it for recovering your account. By then, it is already too late, and things will get very complicated.
Verify your identity
Microsoft offers an alternate option for resetting your password ***** you don’t have access to your recovery address. You just have to select I don’t have any of these on the We need to verify your identity page.
We need to verify your identity
On the next page, you have to enter a new contact email address.
Recover your Microsoft account
The lengthy account recovery page that follows prompts you to verify that the account is yours.
Verify that the account is yours
You see now that it is important to enter the correct information when you create the Microsoft account. Aside from personal information, you also have to know things such as email addresses of contacts you’ve recently sent emails to, the corresponding email subjects you used, and email folders you created recently.
Now comes something funny. I tried this procedure several times, and I failed even though I still had access to the account. That is, I could provide all the information because I simply copied it from my Outlook.com inbox. A couple of seconds later, I received an automated email from Microsoft with the crucial sentence:
Unfortunately, we were unable to verify your ownership using the information that was provided.
And when I stubbornly tried it again by entering more detailed information, Microsoft’s recovery program got impatient, and I received an email with the subject “Final update on your account recovery request.”