For Online Computer Support, Ask a Computer Technician
Ok, would you like me to stay online with you in case you do need my help?
No, of course not.Are you sure you need to take it to your local computer store? That's the default answer to pretty much all computer companies over the phone and sometimes the problem can be resolved on the spot.Let me know if you'd like my help, otherwise I can close your question off.Martin
No problem, have a lovely weekend.