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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14359
Experience:  Over 10 years of professional experience.
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I upgraded to to microsoft 10. nothing works anymore. please

Customer Question

i upgraded to to microsoft 10. nothing works anymore. please tell me how to go back.
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.
Hello,
I am the person that will be helping you today.
The upgrade to Windows 10 has created a lot of problems all throughout.
You can remove Windows 10 and go back to the previous version of Windows by following the instructions that I typed for you below:
- Click the Start Menu and click "Settings"
- Click “Update & security” icon and select “Recovery.”
- Choose “Go back to Windows 7? or “Go back to Windows 8.1? option. Click the Get started button to get rid of your Windows 10 install and restore your previous Windows install.
- After that is complete, the computer will reboot and Windows 10 will be gone.
I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)
Please, do not forget to rate my help on this page.
Thank you again,
- Jason