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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8751
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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Just did Microsoft update and now my computer will not

Customer Question

Just did Microsoft update and now my computer will not accept my password ***** has locked me out. How do I open up my computer?
Submitted: 1 year ago.
Category: Computer
Expert:  Robert M. replied 1 year ago.

what op system were you using before you did the update

if it was windows 8 did you have an id in the form of a microsoft email address such as***@******.*** or outlook.com