My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
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Have you just installed OS?
Since you have no other privileged Windows account, we need to undergo offline password ***** process
I have send you a password ***** disc link. You may download the image file and burn into a disc.
Then boot computer from that disc and reset password
Please find link
Please let me know if its downloading..
Please see procedure to reset password ***** you successfully boot computer from password ***** disc
1: Boot computer from Disc
2: Once computer boot from disc you can see some options among them, Select Mini Windows Xp and press enter key . It will mini load xp3: From Desktop , Double click HBCDMenu icon from Desktop4: It opens program launcher window , there click Programs > Passwords / keys > Windows Login > NTPWEdit ( 2nd option )
5: It opens the software and shows the profile names .Select Administrator > click Unlock
(Note: You can also see your profile. Right click profile and click Reset password > Enter New password)6: click Save settings
Now reboot computer normally and see if you can login to your profile. If you can't get in, Login to administrator profile and reset your password ***** there.
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I am here to help you, please let me know if you come across with any trouble..
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