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Ask Viet - Computer Tech Your Own Question

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35228
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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How do I fix the Windows 10 installation problem. Computer

Customer Question

How do I fix the Windows 10 installation problem. Computer screen is now blinking every second or two on the log page and seems to be locked in that mode.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I"m sorry about the issue. Does it show any icon?
Can you please press at the same time the 3 keys Ctrl, Alt, Del on the keyboard, then let me know what you see?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
No.Task master menu
Expert:  Viet - Computer Tech replied 1 year ago.
Do you mean "Task Manager"? Any other options / items? Thank you.
Customer: replied 1 year ago.
Task Manager
Customer: replied 1 year ago.
Are you still there?
Expert:  Viet - Computer Tech replied 1 year ago.

Thank you. Sorry, it took me a few minutes to write all of these.

That looks good. Please click on Task manager

, then click on the option More details at the bottom

, then click on File menu at the top left, then click on the option Run new task

, then type msconfig

, then click OK
; (it may be hard to type, so if needed, type quickly msconfig then press Enter key.)

, then click on the Services tab at the top

, then scroll down, then uncheck the boxes in front of the two items: "Problem Reports and Solution Control Panel Support", and "Windows Error Report Service"

, then click OK

, then restart the computer and check.

Please reply at the box below to continue troubleshooting. Thank you.

Customer: replied 1 year ago.
The screen keeps flipping, prohibiting typing.
Expert:  Viet - Computer Tech replied 1 year ago.

Sorry, can you try typing quickly? If needed, shut down / restart the computer, then try the steps again and type very quickly msconfig then press Enter key right away.

When you are available, please reply back at the box below to continue. Thank you,