Have you tried it in chrome ? XP won't run the latest versions of the ie so often chrome works better
I can give you some reset instructions for the ie that will put it back to default values and clean it up totally but if the site requires a newer version than you can put on xp you would probably need to get a newer computer
Suit yourself. I answered as soon as I saw your post and the reset instructions would have done the same thing
You can email support @justanswer.com for a refund.
I hope that you will give me a good rating as that affects my standing on the site though.
Have a good day and I'm glad you got your issue resolved