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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My notebook PC is not charging I need I think that box or

Customer Question

My notebook PC is not charging I need I think that box or all cord system. Please help me I will bay that all cord with that box.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's the model of your notebook PC?
Was it charging fine with the current power cord you are using now?
Do you mean you can use the laptop if it's plugged in with the power cord, but the laptop got turned off when you unplug the power cord from the laptop?
Is the battery removable from your notebook?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
Model HP 2000 Notebook PC. It is plug but not charging. I use my laptop. I don't no were is the battery.
Expert:  Viet - Computer Tech replied 1 year ago.
1. Can you check at the back/bottom of the laptop for the battery?
2. Was it charging fine with the current power cord you are using now?
3. Can you check at the back/bottom of the HP 2000 notebook pc for the full model, such as 2000-2b19wm?
Please reply at the box below. Thank you.
Customer: replied 1 year ago.
TPN-I-108. On the battery replase with HP spare 593553-001
Expert:  Viet - Computer Tech replied 1 year ago.
1. Do you see any other model besides 2000 and TPN-I-108 at the back/bottom of the notebook?
2. Was it charging fine with the current power cord you are using now?
Please let me know. Thank you.
Customer: replied 1 year ago.
Forget the offer.
Expert:  Viet - Computer Tech replied 1 year ago.
I'm sorry. OK. We can just communicate here at this web page.
1. Do you see any other model besides 2000 and TPN-I-108 at the back/bottom of the notebook?
2. Was it charging fine with the current power cord you are using now?
Please let me know. Thank you.