How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Robert M. Your Own Question

Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8751
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
23372949
Type Your Computer Question Here...
Robert M. is online now
A new question is answered every 9 seconds

Customer and my phone has not worked last 2 weeks, it states

Customer Question

my name is***** am Magic Jack Customer and my phone has not worked for the last 2 weeks, it states to check my phone line. I tried emailing you but I was told to pay $36 before getting any answer. I've never had this problem before, I've been a coustomer for a long time. can I get help please to resolve this problem. Thank you
Submitted: 1 year ago.
Category: Computer
Expert:  Robert M. replied 1 year ago.

have you checked whether your subscription ran out ?

go to

www.magicjack.com

log in with your phone number and password

click on subscriptions tab

it should show the status of your subscription

if it has ran out you can renew it.