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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 17126
Experience:  5 years as Network Admin, 10+ years of IT support
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My homepage is AOL.com. When I go there,there is a screen on

Customer Question

My homepage is AOL.com. When I go there,there is a screen on the left center,with usually
40 news videos. When I click on one,it loads very slow,or not at all
Submitted: 1 year ago.
Category: Computer
Expert:  Josh replied 1 year ago.

Hi!

Do you use Firefox or Internet Explorer to access Aol.com?

Customer: replied 1 year ago.
Firefox
Customer: replied 1 year ago.
firefox
Expert:  Josh replied 1 year ago.

Open Firefox

Type in -- about:preferences

into the search bar

Click on the 5th option down on the left hand side (looks like glasses)

Select Clear Recent History

Set the Time range to clear: Everything

Make sure the first four boxes have check marks and select Clear Now

Close all Firefox windows and reopen

Try AOL.com videos again

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