How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

As of Friday, August 14, my account indicates, my account is

Customer Question

As of Friday, August 14, my account indicates, my account is 'disabled'????
I have tried to sign in to Google and it asks for my password. I do not know the password. The reason is, a number of years ago my wife, Noreen, signed up for Google. She has since passed away!!! I do not know my Google account number. HELP!!!!
I live on social security and have a small side business named Portside Promotions.
On my computer I have saved several pieces of customer's artwork. I am unable to forward any art to my suppliers. HELP!!! I need to know the password ***** to proceed with my business.
HELP!!! IMMEDIATLY!!
Submitted: 1 year ago.
Category: Computer
Expert:  Mr.Med replied 1 year ago.
Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, you can reset your Gmail account password ***** going to this link : https://www.google.com/accounts/recovery/ and typing in your email address to reset the password. It will ask a couple of simple questions and then send a password ***** to your alternate email address or a code number to your phone mobile if you activate the 2 step verification.
Let me know the results please
Thank you

Related Computer Questions