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IT Miro
IT Miro, Computer Scientist
Category: Computer
Satisfied Customers: 3140
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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My ultra book u510 will not boot after a Windows 10 update.

Customer Question

My ultra book u510 will not boot after a Windows 10 update. I installed 10 and initially it worked great
Submitted: 1 year ago.
Category: Computer
Customer: replied 1 year ago.
Mistyped card info
Expert:  Charles A. Roberts replied 1 year ago.

Hello my name is ***** ***** I will do whatever I possibly can to help answer your questions. I am sorry you have encountered this kind of problem. When you shut the computer off and wait for at least 3 minutes and turn it back on tell me exactly what it does.

Customer: replied 1 year ago.
Diagnosing your pc. Automatic repAir screen. Your pc did not start correctly.
Expert:  Charles A. Roberts replied 1 year ago.

OK and did it give the option to repair at all and have you tried this yet?

Customer: replied 1 year ago.
I've used all the Options except reset the pc. I've tried booting over 20 times. Windows 10 worked correctly until an update.
Expert:  Charles A. Roberts replied 1 year ago.

OK choose reset the pc and tell me what options it gives.

Expert:  IT Miro replied 1 year ago.

Hello! I am IT Miro and I will assist you on this question.

It looks like the previous Expert is not available any more.
If the problem is still there, let me know if you can access the Windows 10 repair options. If so, have you tried with System Restore?
Expert:  IT Miro replied 1 year ago.
Hello again!
Do you still require assistance with this issue?
Let me know,
IT Miro