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If you have already registered the prepaid card online, adding your correct name, address, phone number, etc.
Then you can use that card to renew your magicjack. To do so, follow these steps.
The steps below will help you renew your Magic-jack service. If you get stuck at any point, please specify exactly where
Lets get you re-subscribed, Go to
To login, Enter your phone number for Magic-jack or the email address you registered your Magic-jack with and enter the password.
If it wont accept the password, type in your MJ phone number or email address, and click the forgot password ***** on the page I sent you. Once you have reset the password, Login~
Then once you're signed in, on the account details screen or my subscriptions screen, it should show your subscription end date. Or, if your subscription has already expired, it will show you some renewal options such as 1 or 5 years.
Once you pick the renewal option and pay for it. Your service will be renewed and you can continue using your Magic-jack.
If you get stuck or run into any issues renewing your device, let me know.
I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.
Senior Technician and Network Switching Systems Operator / Maintainer.