I'm sorry about the issue. I'm an independent computer tech; I can help you with this. Do you mean your wireless network is encrypted with a password?
Are you looking for your Wi-Fi/wireless password?
What is the model of your Internet/wireless modem/router device?
Do you have a laptop/wireless computer that is currently able to connected via wireless? If so, does it have Windows xp, vista, or 7, 8, or Mac?
Please reply at the box below. Thank you.