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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just downloaded windows 10 and the down load seemed

Customer Question

I just downloaded windows 10 and the down load seemed successful. I went to log on and the system would not accept my password. I have now way or option to reset the password. Where do I go from here. The only thing on my screen is the password ***** ad the two options to log on. (I am on my wifwes computer to talk to you
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Do you also see an email address at the password ***** login screen? If yes, do you have access to that email address?

Are you at this web page on another windows or mac computer, or on another device?

Please reply at the box below. Thank you.