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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Ogden, Utah 13 AUG 2015 9:28 am Gentlemen, Having maj.

Customer Question

Ogden, Utah 13 AUG 2015 9:28 am
Gentlemen,
Having maj. problems w/ my registered Eudora Pro. I can't access my E-mail on 2 Win-7 PCs for the last two days. Have done a complete scan w/ latest Norton 360. I have full access to the 'net and all(?) other pgm's. Reverted the HD to an earlier state via Acronis True Image, but still w/ the problem.
I keep getting an error msg. "The server's SSL Certificate was rejected for the following reason: Certificate Error. Cert chain not trusted". My ISP (Qualcom) tells me it's not a Qualcom error but a Eudora Server problem.
Would greatly appreciate any advice as to how to solve this problem.
Thanx. Sincerely, rfb
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot and fix the issue directly?