I'm sorry about the issue. That was certainly a scam; that phone number is ***** from Microsoft. Please always ignore any message or phone call that you do not know or you are not expecting. Please try the following:
1. Click Start->all programs->accessories->system tools->system restore and restore the computer to any date before this issue has occurred, then wait until it finishes/restarts.2. Go to the website below to download and install the Malwarebytes Anti-Malware program:http://downloads.malwarebytes.org/mbam-download.php, then scan your computer using the Quick Scan option, then restart the computer normally, and check.(Note: Do not buy anything or try the Pro version; just use its free feature. Also, note that the program name is*****)
, and/or use your antivirus/security program to scan your computer.3. Change your important account passwords, such as email password, facebook password, online banking password, etc.
4. Please call your credit card company / bank and request them to block/reverse the charge.
5. Also, here is more information from Microsoft about phone scams:http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspxPlease reply at the box below. Thank you.