Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
you want the windows language to be changed or want to configure keyboard.
please let me know the version of windows you have on your laptop
also please try the below
Open Region and Language by clicking the Start button , clicking Control Panel, clicking Clock, Language, and Region, and then clicking Region and Language.
Click the Keyboards and Languages tab.
Under Display language, choose a language from the list, and then click OK.
let me know if it changes the display language or not
i will suggest further accordingly
let me know the status once you have tried