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Ask IT Miro Your Own Question

IT Miro
IT Miro, Computer Scientist
Category: Computer
Satisfied Customers: 2947
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I have just paid 1 years subscripion but cannot install it

Customer Question

I have just paid 1 years subscripion for VIPRE but cannot install it because I cannot find the pd number. I have installed a test that expires 14/07 but I cannot replace it with the new VIPRE system I've paid for this morning using VISA card. What can do about it. ? Name: Xxxx XXXXX Email:***@******.*** I've just paid for an annual subscription how much more should I have to pay to get an answer ?
Submitted: 1 year ago.
Category: Computer
Expert:  IT Miro replied 1 year ago.

Hello! I am IT Miro and I will assist you on this question.

Please note that you have reached JustAnswer - online paid question-and-answer website where you can ask questions and get them answered by verified Experts.
If you would like my assistance with the VIPRE program, let me know.
Thanks,
IT Miro
Customer: replied 1 year ago.
The only thing I need is my new access PD number. Then I can delete my current VIPRE trial sytsem ending 14/08 and download the new VIPRE system I've just paid for and use the new number to get it going. Okay ?
Expert:  IT Miro replied 1 year ago.

Thanks for the information!

Please check your e-mail account and look for e-mails from VIPRE. They should have sent you all the relevant information by e-mail.

Customer: replied 1 year ago.
I prefer to correspond by text emails then I have a written record of correspondence. Nothing
received from VIPRE yet but I'll heck later.r. Thanks, ***** ***** B
Expert:  IT Miro replied 1 year ago.

I am sorry for the issues.

Please click on the following link:

http://www.vipreantivirus.com/renew/

There you should be able to find your order.

If not, you will see a phone number or e-mail address you can use to get in touch with the VIPRE customer support regarding your account.

Expert:  IT Miro replied 1 year ago.
Hello again!
I received your reply on another question page. It has been marked as a duplicate question page.
Please use this one for all replies.
Can you see my previous reply to you where I included a link to the renewal page as well as information for contacting the VIPRE customer support?
Expert:  IT Miro replied 1 year ago.
Hello again!
Do you still require assistance with this issue?
Let me know,
IT Miro