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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Daily racing form hyperlinks which used to display are now

Customer Question

Daily racing form hyperlinks which used to display are now missing
Submitted: 1 year ago.
Category: Computer
Expert:  IT Miro replied 1 year ago.

Hello! I am IT Miro and I will assist you on this question.

Please explain the problem in more details. Have the links disappeared from the Daily Racing Form web page?
Customer: replied 1 year ago.
Not all but the ones I like
Expert:  IT Miro replied 1 year ago.

OK.

Are you signed into your Daily Racing Form account?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
Expert:  IT Miro replied 1 year ago.

Other than those missing links, have there been any changes to the Daily Racing Form web page lately?

Customer: replied 1 year ago.
no
Expert:  IT Miro replied 1 year ago.

Please give me some examples of the missing links so that I can find the cause of the problem.

Customer: replied 1 year ago.
The Daily form has several information points highlighted in blue for additional information, Such as race comments are highlighted in light blue if you click on here you are taken to a race replay. I am a regular user of thes racing forms know as Formulator. They are costly to purchase. I have not used for about three weeks but suddenly many of these what I call hyperlinks are no longer highlighted in blue though a few remain.
Expert:  IT Miro replied 1 year ago.

Thanks for the information!

Are those links available only when you sign in to a Daily Racing Form account, or anyone can see them without an account?

Customer: replied 1 year ago.
You must have an account and you must purchase each individual race card .
Expert:  IT Miro replied 1 year ago.

Oh, I see.

In that case, I cannot help you. I thought there was a problem with the page, but it seems that the Daily Racing Form has changed the way how some links (contents) are displayed.

So, to check why you cannot see those links, you will need to contact Daily Racing Form support directly.

Customer: replied 1 year ago.
They are of no help
Expert:  IT Miro replied 1 year ago.

How did you contact them?

Customer: replied 1 year ago.
By phone and email
Expert:  IT Miro replied 1 year ago.

I am sorry, but this is something that only the Daily Racing Form can help you with. I don't know why they didn't answer your question since you are their subscriber.

My advice is to call them again, and if they don't help you, you can say that you will cancel the subscription. Maybe they then change their mind.