Thanks for the information!
Regarding WordPad: click the Windows Start button and there type wordpad into the search box and press Enter. Let me know if it will open
Regarding PrintScreen: please locate the PrntScr key on the keyboard. It is usually located in the upper right side of keyboard.
If you refresh this web page, you will see that the last response was from me.
Your response is not here, so I am still waiting for it.
Unfortunately, I cannot call you.
If you would like to continue, we can use this chat mode.
OK, that's fine. Don't worry.
If you are using a Windows 7 computer, then you should see a Windows Start button that is located in the bottom left corner. Click it and then a new window will appear. There you will see the search box as well, so you can type wordpad into that search box and then press Enter.
You can follow those instructions in less than a minute.
However, you can take your time and follow them later.
I am here for further assistance.
Just reply here whenever you want to continue.Regards,