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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I installed the free windows 10, Everything went as expected

Customer Question

I installed the free windows 10, Everything went as expected until the new desk top appeared and apparently is in some kind of loop
desktop keeps loading and reloading and never stops.
Submitted: 1 year ago.
Category: Computer
Expert:  Dan replied 1 year ago.

Hello and thank you for your question, I look forward to assisting you today. What version of Windows did you update from?

Customer: replied 1 year ago.
windows 7
Expert:  Dan replied 1 year ago.

Okay thank you. Do you have the capability of burning a DVD?

Customer: replied 1 year ago.
no
Expert:  Dan replied 1 year ago.

The best way to resolve this is to do a clean install by downloading and copying Windows 10 to a DVD. Is there a possibility of doing that on another computer?

Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
what is your phone number?
Expert:  Dan replied 1 year ago.

My apologies but I am not setup for phone calls at this time.

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