Hello and welcome to Justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, What is the model/brand of your printer please?
Please Open settings, and click/tap on the System icon. In System settings, click/tap on App & features on the left side.
On the right side, click/tap on your hp 8625 driver and click uninstall.
restart your computer and download /reinstall the driver from the link below :
let me know the results please
Please try to download the driver from this link : http://support.hp.com/us-en/product/HP-Officejet-Pro-8610/8620/8630-e-All-in-One-Printer-series/5367611/model/5385111/drivers
I fear I am not making progress with this case, so I must Opt Out, with sincere regrets.
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