How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 15751
Experience:  CISCO certified, Microsoft proficient, computing expert.
30970729
Type Your Computer Question Here...
Pete is online now
A new question is answered every 9 seconds

I just received my windows 10. I have all of the on line

Customer Question

I just received my windows 10. I have all of the on line payments in my micro soft works program for easy access , or so I thought. Now every thing I click on to pay a bill will not open. I have been using this program since the old windows XP. Will you please help me solve this.
Rex *****@******.***
Submitted: 1 year ago.
Category: Computer
Expert:  Pete replied 1 year ago.
Hello Rex,
I am Pete, and I'll be happy to assist with your question today.
It is not yet known if Works is fully compatible with Windows 10.
However, you can downgrade again if you wish to, and all of your information will be restored.
When you upgrade to Windows 10, your existing Windows installation is saved, rather than deleted. Those old files then stay on your PC for a month (unless you delete them manually), after which Windows 10 assumes that you’re happy with the way it works and deletes the files to free up several gigabytes of hard drive space. These files are also used to restore your previous version of Windows if you want to uninstall Windows 10.
To uninstall Windows 10, go to Start > Settings > Update & security, and then select Recovery in the left of the window.
Look in the right of the window and you should see an option for Go back to Windows 7. Click the Get started button below to begin the uninstallation process.
Uninstallation will take a while and Windows 10 will ask why you’re removing it. After a couple of warnings, your PC will restart and Windows 10 will be uninstalled. This can take anything up to an hour, depending on your PC, but there’s nothing you need to do while it’s in progress.

Related Computer Questions