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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Downloaded windows 10,office is not working

Customer Question

Downloaded windows 10,office is not working
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. What is the error with Office? May i connect remotely to check/fix the issue?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
hello are you there?
Expert:  Kamil Anwar replied 1 year ago.

Please click the link below and run the downloaded program:

https://secure.logmeinrescue.com/R?i=2&Code=227372

Expert:  Kamil Anwar replied 1 year ago.
Please run the setup saved into Chrome and tell me the results.
Customer: replied 1 year ago.
Hello I am back. are you there?
Customer: replied 1 year ago.
hello
Customer: replied 1 year ago.
help?????
Expert:  Kamil Anwar replied 1 year ago.
i got disconnected after restarting your system.
Can you run the downloaded setup file, which i did in Chrome?
Customer: replied 1 year ago.
Please connect to me, send the link
Expert:  Kamil Anwar replied 1 year ago.
There is a problem with my internet. I am replying from the phone. We can do this via instructions please login to your office account and click install for office 365. Then run the downloaded setup.
Customer: replied 1 year ago.
help me!!!!

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