I'm sorry about the issue. Was it working previously?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
I do live only support. Please accept the remote support offer, then please click on the website below in order to connect with me remotely, then I can fix the issue directly on your computer together with you:
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,