How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mr.Med Your Own Question

Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 982
Experience:  Networks & Security Engineer
76221641
Type Your Computer Question Here...
Mr.Med is online now
A new question is answered every 9 seconds

I have Windows Vista Home Premium that has been operating

Customer Question

I have Windows Vista Home Premium that has been operating fine. Now I cannot sign on and receive a message "The user profile service failed the logon. User profile cannot be loaded."
What should I do to correct this condition?
George Corsilia ***@******.***
Submitted: 1 year ago.
Category: Computer
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to Justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, please follow the step by step instructions at the link below and let me know if you need assistance with any of the steps.

https://support.microsoft.com/en-gb/kb/947215

Thank you