I'm sorry about the issue. Where do you see this warning?
Do you have windows xp, vista, or 7, or 8, or mac computer?
Please reply at the box below. Thank you,
I'm sorry, I'll have our customer service make sure billing is correct. When / where do you see this file / warning? i.e., when you open Google Chrome / internet? Or when you start up the computer, etc.?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?