Hello my name is ***** ***** I will do whatever I possibly can to help answer your questions. I am sorry you have encountered this kind of problem. I am guessing you are running through the setup. Hold the power button until the machine shuts off and then turn it back on after 5 seconds and tell me what it does.
It sounds like the installation may have went wrong do you have access to another computer also to a dvd burner. Can you also tell me if you can restart that machine a couple more times?