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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can nott get into shop on my nook. I think it might be my

Customer Question

I can nott get into shop on my nook. I think it might be my password. Is there a way to change this?
Submitted: 1 year ago.
Category: Computer
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Expert:  Nathan replied 1 year ago.

This symptom can indicate several possible issues: an internal hardware failure, a low/faulty battery, or just a simple memory/firmware glitch. Password ***** ***** but not the most likely cause.

The first step here will be to attempt to reboot the nook. This is done by pressing/sliding and holding the power button for 30+ seconds, then release. Give the nook about a minute to start back up, and let me know if the problem persists, we can then try some further steps, such as changing the password.

Customer: replied 1 year ago.
PLEASE CANCEL THIS ORDER. I DO NOT WISH TO SIGN UP FOR A YEAR OF HELP. THANKS. *****
Expert:  Nathan replied 1 year ago.

HI Jean, there is no requirement at all for any ongoing service or subscription, and certainly not a year requirement.

Did you have any results from the reset?

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