For Online Computer Support, Ask a Computer Technician
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
your computer must meet the minimum system requirement such as hardware and you must have a genuine copy of windows operating system installed on your computer.
Check your Windows version, edition, and Service Pack level.
let me know if you have any question.
I waited for your reply before i logged off, Please let me know the time you will be available i will run the windows 10 update for you.