My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.
Please let me know when you are ready
Are you there..
What version of windows does computer have?
Windows 7 / 8 / 10
sir, do you have any trouble using chat session?
Can you let me know the Windows version you have on computer?
No issue sir, take your time
i just want to know whether you are receiving my response, so take your time to reply
sir, could you let me know the Windows version having on computer?
is it Windows 7 / 8 / 10
You have Windows 7 or 8 on computer?
Sir, if you don't mind, i can offer you remote desktop, It helps to work from your computer interactively
If you are willing please click below link
click I Agree button and run the tool
Once its done, i will able to view your desktop and can work with you
Since its an .exe file, its not going to work.
I shall share a file which you may double click to run, hope your issue gets resolved once successfully run
Download above zipped file. Open it and run file inside it.
Once run successfully, you have to reboot machine and check if issue gets resolved..
Before you leave, i request you to rate my service.
If you issue persists even after reboot, you may connect using above link which i shared you initially
I will wait for your reply
sir, when did this issue began to appear?
What's the other option is to perform a system restore to some what earlier time before this issue appeared.
Can you do that. I shall help if you don't know the way to perform system restore
ok, Try system restore
1: click Start > type system restore on search window, click system restore when finds out
2: when system restore window opens, click next and select a restore point which is previous happening this issue
3: click next to start system restore
Reboot computer after system restore
Please ignore above post
If your issue is still not resolved, i request you to create a new user profile and login using it.
It helps to understand if its a system wide issue or just profile corruption. If everything works correctly on new profile, then your old profile is corrupted. You may download and run zip file from previous post and run from this profile. This may resolve issue.
Reboot system and login to your old profile and see if issue persists or not
waiting for your reply sir