Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
let me know the kindle model
how old is the kindle?
This can be caused due to battery circuits or the battery is critical. Lets reset them and try to charge the Kindle. If you have already performed one or more of these steps, please do so again in this exact order. 1. Connect the charger.2. Press and hold the power button for 40 seconds3. If the battery has any charge the Kindle should power on and function normally. If it doesn't...4. Leave the Kindle on the charger for 30 minutes, then press and hold the power button again until the device powers on, then release the button.5. Your Kindle should be back to normal. It will need to charge longer to have a full battery.6. If none of this works, you need a new battery.
reply back will give you more info about battery and how to install a new one.
Battery replacement kit with video instructions.