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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Microtek Scanmaker s480 I am attempting to install software

Customer Question

Microtek Scanmaker s480
I am attempting to install software on my Mac.- have previously used this scanner without problems.
Can you advise me procedure
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is this a new computer? Or was there any update or change recently to your computer that may have caused this issue?

Can you please click on the Apple logo / menu, then click on About this Mac, then tell me the Mac OS X version, i.e., 10.6, 10.7, 10.8, 10.9, etc.?

What is the error or message when installing the scanner software CD disk?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
All sorted thank you
Expert:  Viet - Computer Tech replied 1 year ago.
You're welcome. Great. This question is being cancelled. If you need help with anything else, please come back any time. Thank you for the update.