My name is ***** ***** of the expert in computer. I would like to assist you with your issue
Before we start, please know that we are third party company which doesn't have any relation with Microsoft. We will try our best to get out you from this issue
By the way, would you please share lost mail ID?
I was waiting for your respnse
Would you share your lost mail id, please?
Does it mean to cancel this question?
You don't have to pay extra as you have already paid
Fine, i will initiate refund for you
Thanks, Have a great day