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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer somehow changed every thing I got some of it back

Customer Question

my computer somehow changed every thing I got some of it back but I can't get my yahoo mail, can we get it back?
Submitted: 1 year ago.
Category: Computer
Expert:  Barun replied 1 year ago.
Hi, and thank you for asking your question. Were you using any email program, e.g. Outlook, to access your Yahoo emails? May I set up a quick remote session, which will allow me to connect directly to your screen and check the issue here? Please reply back to me below. Thank you.
Customer: replied 1 year ago.
yes
Expert:  Barun replied 1 year ago.
OK; please accept the remote offer on your screen now, and I'll provide you with further directions to connect thereafter. Thank you.
Expert:  Barun replied 1 year ago.
Please DISREGARD any phone offer prompt on the screen; I'll provide you with directions to connect right now.
Expert:  Barun replied 1 year ago.
Let's get started with the remote session now. Please open up the following link:http://www.justanswer.com/remotedesktop/join.aspx?Session=bbc175fd-1314-4db5-9099-df114bcfa7a8Click 'I agree', then download the remote tool when prompted. An 'Elsinore Screen Connect' file will be downloaded by your browser (at the very bottom.) OPEN/RUN the file from your downloads, and I'll be connected. If you face any issues, just reply back to me below.Thank you.