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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have an Asus X551 laptop. I ran the Windows 10 upgrade for

Customer Question

I have an Asus X551 laptop. I ran the Windows 10 upgrade for 6 hours last night and nothing changed on my laptop. I just got a window that said "working on it" and spinning dots. No error messages.
Submitted: 1 year ago.
Category: Computer
Expert:  Mr.Med replied 1 year ago.
Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today, I'm sorry about the issue, Please open this link : https://insider.windows.com/ Click on sign in and type your email and password ***** access to your microsoft account. Scroll down and click Get started PC or Get Windows 10 button. then click start upgrade now and follow the onscreen instructions. Let me know the results please, if you need further help let me know Thank you
Customer: replied 1 year ago.
Went to download 64 bit tool and got This webpage is not available
Expert:  Mr.Med replied 1 year ago.
I'm sorry for the delay in replying. Do you still need help please? thank you
Customer: replied 1 year ago.
No I actually found another solution. Thanks for the attempt to help.
Expert:  Mr.Med replied 1 year ago.
I'm glad to know that problem is resolved, it's been a pleasure working with you. Thank you