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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I bought a Toshiba tablet recently, it replaces an older one

Customer Question

I bought a Toshiba tablet recently, it replaces an older one I had called Thrive or something like that. My problem is: I put in a password ***** the tablet does not remember it now and I cannot figure out how to get in to change it. What do I do?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Can you please check at the back/bottom of the tablet for the exact model of it?
Is it okay to reset the tablet fresh, so you can re-set it up fresh, like brand-new, with a new password ***** want?
Please reply at the box below. Thank you.

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