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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8753
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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I get an Unknown Error message every time Eudora checks the

Customer Question

I get an Unknown Error message every time Eudora checks the mail. Just started recently. Go-Daddy says everything seems okay. Outlook users are not having the same problem.
Here is the technical stuff from the error message:
Certificate:
Data:
Version: 3 (0x2)
Serial Number: 0 (0x0)
Signature Algorithm: sha256WithRSAEncryption
Issuer: C=US, ST=Arizona, L=Scottsdale, O=GoDaddy.com, Inc., CN=Go Daddy Root Certificate Authority - G2
Validity
Not Before: Sep 1 00:00:00 2009 GMT
Not After : Dec 31 23:59:59 2037 GMT
Subject: C=US, ST=Arizona, L=Scottsdale, O=GoDaddy.com, Inc., CN=Go Daddy Root Certificate Authority - G2
Subject Public Key Info:
Public Key Algorithm: rsaEncryption
RSA Public Key: (2048 bit)
Modulus (2048 bit):
00:bf:71:62:08:f1:fa:59:34:f7:1b:c9:18:a3:f7:
80:49:58:e9:22:83:13:a6:c5:20:43:01:3b:84:f1:
e6:85:49:9f:27:ea:f6:84:1b:4e:a0:b4:db:70:98:
c7:32:01:b1:05:3e:07:4e:ee:f4:fa:4f:2f:59:30:
22:e7:ab:19:56:6b:e2:80:07:fc:f3:16:75:80:39:
51:7b:e5:f9:35:b6:74:4e:a9:8d:82:13:e4:b6:3f:
a9:03:83:fa:a2:be:8a:15:6a:7f:de:0b:c3:b6:19:
14:05:ca:ea:c3:a8:04:94:3b:46:7c:32:0d:f3:00:
66:22:c8:8d:69:6d:36:8c:11:18:b7:d3:b2:1c:60:
b4:38:fa:02:8c:ce:d3:dd:46:07:de:0a:3e:eb:5d:
7c:c8:7c:fb:b0:2b:53:a4:92:62:69:51:25:05:61:
1a:44:81:8c:2c:a9:43:96:23:df:ac:3a:81:9a:0e:
29:c5:1c:a9:e9:5d:1e:b6:9e:9e:30:0a:39:ce:f1:
88:80:fb:4b:5d:cc:32:ec:85:62:43:25:34:02:56:
27:01:91:b4:3b:70:2a:3f:6e:b1:e8:9c:88:01:7d:
9f:d4:f9:db:53:6d:60:9d:bf:2c:e7:58:ab:b8:5f:
46:fc:ce:c4:1b:03:3c:09:eb:49:31:5c:69:46:b3:
e0:47
Exponent: 65537 (0x10001)
Submitted: 1 year ago.
Category: Computer
Expert:  Robert M. replied 1 year ago.
try this first because it may just be something got changed and this will fix it. Otherwise there is a known issue with older versions of eudora where it cant handle the newer authentification methods and there are some issues where it wont accept some newer authorities for secure certificates.but please try this first as it might just fix it right away.System restore instructions - windows 7 or 8 8.1hold the windows logo key down and hit Rtype rstrui.exe in the run box that comes up and hit enter select restore to an earlier date. Under the "suggested restore" which is usually not old enough to help is a link for "OTHER RESTORE POINTS"click that if the suggested ones are not BEFORE THE PROBLEM STARTEDchoose a date that is BEFORE you experienced the problemhit ok / restorethe computer will start to shut down a restoring settngs box will appear with a status barwhen it finishes your computer will restart with the same settings it had on the date you restored to. your data will not be affected. It is not perfect. But it fixes a lot of things.

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