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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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How do I secure my Cisco Router M20 over the internet?

Customer Question

How do I secure my Cisco Router M20 over the internet?
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.
Hello & Welcome to JustAnswer.
Do you want to setup wireless security key on your router? if so, would you like me to remotely connect to your computer?
Thanks
Customer: replied 1 year ago.
I think I am set up. And I don't think my connection to the internet is secure.
Expert:  Kamil Anwar replied 1 year ago.
We have two ways to help:
1. I connect to your computer and do this for you.
2. I instruct you; but this will involve a few steps which you may find difficult.
Thanks
Customer: replied 1 year ago.
I am not good with computer language. Yes, you can remotely connect to my computer and see what I am talking ab
Expert:  Kamil Anwar replied 1 year ago.
Please click the link below and run/open the downloaded program:
https://secure.logmeinrescue.com/R?i=2&Code=473059
^^
Customer: replied 1 year ago.
Yes
Expert:  Kamil Anwar replied 1 year ago.
Please open the downloaded file called support-logmeinrescue
Customer: replied 1 year ago.
Change my private contact to(###) ###-####
Expert:  Kamil Anwar replied 1 year ago.
The issue will be very difficult over the phone due to the number of steps involved. Can you please run/open the downloaded file called support-logmeinrescue?
Customer: replied 1 year ago.
(###) ###-####
Expert:  Kamil Anwar replied 1 year ago.
The issue will be very difficult over the phone due to the number of steps involved. Can you please run/open the downloaded file called support-logmeinrescue? ^^
Customer: replied 1 year ago.
Where is your response?
Expert:  Kamil Anwar replied 1 year ago.
Please click the link below:
https://secure.logmeinrescue.com/R?i=2&Code=861155
OR >>>CLICK ME<<<
A program called 'support-logmeinrescue.exe' will be downloaded.
Click on the downloaded file and click run.
If asked by system to allow the file to run, select "Yes/Allow/OK"
Thanks
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kamil Anwar replied 1 year ago.
I have sent you the remote request offer.